ParkNow — mobile parking app
ParkNow
A mobile parking experience designed to help drivers find a suitable spot, book it, and manage the entire parking session with ease.
Problem
Urban parking can be stressful and time-consuming: drivers need to quickly compare nearby options, understand availability and pricing, and stay informed after payment.
Target Users
Drivers who regularly search for parking and want to compare availability, price, and location before starting a session.
Business Objective
Reduce friction in the parking journey and increase successful parking sessions through clearer search, comparison, and payment flows.
Discovery & Competitor Research
I compared existing parking apps to identify common patterns, pain points, and opportunities across search, pricing, booking, and session management.
User Flow
Based on the research findings, I mapped the main parking journey from discovering a nearby option to booking, payment, and active session management.
Information Architecture & Wireframes
I translated the core parking journey into low-fidelity wireframes covering discovery, booking, payment, and session management. The focus was on defining screen hierarchy, key decisions, and recovery states before moving into visual design.
Key Design Decisions
- Prioritized the map as the main entry point for parking discovery.
- Made price, distance, and availability visible before opening parking details.
- Kept booking and payment flows short and predictable.
- Gave users clear control over active sessions, including extension and recovery states.
- Used strong contrast and simple hierarchy to keep dense parking information easy to scan.
Designing around the moments that require confidence.
Each decision connects a user need to a specific information hierarchy and interaction pattern.
Error states are part of the core experience.
Each interruption explains what happened, provides one useful action, and returns the driver to the task with as much context preserved as possible.
The complete path from discovery to active parking.
The visual layer supports the same hierarchy defined in the flow and wireframes: one primary decision, visible status, and a predictable next step.
Project Outcome
The final concept creates a clearer and more continuous parking experience across discovery, booking, payment, and active session management. It reduces unnecessary steps, keeps key information visible at the right moment, and gives users more control throughout the parking journey.
The concept improves:
- Faster parking comparison
- Clearer decisions before payment
- Better control during active sessions
- Recovery paths without restarting the flow
Thank you for watching!